999: What's Your Emergency? - Season 4

999: What's Your Emergency? returns for a new series focusing on the work of the police, paramedics and fire service in Wiltshire. A once traditional county, Wiltshire is changing fast, as residents and emergency services encounter many of biggest problems that modern Britain faces. Never before have Wiltshire's emergency services been so needed and yet so stretched. The county's front line emergency workers talk with honesty and wit about the increasing challenges of working in a changing Britain, while victims, patients and criminals reveal the personal stories that have driven them to be at the centre of a 999 call-out. During the two weeks after the Brexit referendum there was a 500% rise in race hate crimes across the UK. This episode examines the rise in racially aggravated hate crimes in Wiltshire. Age, it sadly seems, is no barrier to the abuse.

The new series continues, focusing on the work of the police, paramedics and fire service in Wiltshire. Over the last decade, incidents of violence perpetrated by young men have risen by 22%. This episode examines the stories behind the calls and crimes, exploring why so many young men now seem to be struggling with a crisis of masculinity. In Swindon, officers Emily Grigor and Simon Sanghera are called to arrest a man in his early twenties who has ripped off his top in a drunken rage before putting his fist through a wall and his foot through a window in a bar. Drunk and allegedly high, he says he believes it's his right to do what he wants. It's an all too regular call for PC Sanghera, who says 'they've never been taught how to be a man.' Meanwhile, Wiltshire's emergency services now receive 35 calls a day from men saying they are unable to cope. Paramedics are called to help Danny who, dressed in a Superman onesie, has attempted suicide.

The new series continues, focusing on the work of the police, paramedics and fire service in Wiltshire. Following the criminalisation of formerly legal highs, crack and heroin is on the up - and some of the users seem to be getting younger. A routine stop and search uncovers a bag of crack cocaine in the possession of a boy still in his teens. Arrests of teenagers for possession of crack by Wiltshire police have trebled in the past year. Having policed the streets of Swindon for over 10 years, PC Joe Tomkinson has witnessed this rise first hand: 'I think the general public, in truth, are oblivious to what is going on, and the face of drug use is changing. We've got people out there dealing drugs in their young teens that are riding push bikes because they aren't old enough to drive.' Joe says he's no longer shocked by what he sees: 'It's easy to look at someone who's a teenager, who's just starting to go off the rails and predict what path they are going to go down.'.

In Swindon one burglar is caught red handed, stealing frozen food from someone's freezer. Food bank use in Wiltshire has tripled over the last two years; is increasing poverty driving an escalation in burglary? At the other end of the spectrum, professional thieves seem to be targeting wealthy individuals in well-planned raids. Acting Sergeant Emily Grigor says 'I think it's just all about greed. About wanting everything. There's people that don't want to put the work in but they'll want what other people have.

Domestic burglaries in Wiltshire have risen by over 20% in the past year. This episode explores what lies behind this troubling statistic, and looks at the Police's struggle to support victims and try to catch the people who are committing this hurtful crime. In Swindon one burglar is caught red handed, stealing frozen food from someone's freezer. Food bank use in Wiltshire has tripled over the last two years; is increasing poverty driving an escalation in burglary? At the other end of the spectrum, professional thieves seem to be targeting wealthy individuals in well-planned raids. Acting Sergeant Emily Grigor says 'I think it's just all about greed. About wanting everything. There's people that don't want to put the work in but they'll want what other people have.

This episode explores what it's like for parents bringing up children in Wiltshire in 2017 and the difficulties in deciding just how much freedom is safe to give young people in the modern world. Police are dispatched when a member of the public finds a four-year-old boy wandering alone in the street. A mother, who is letting her eight-year-old son get his first taste of freedom, is horrified when he's bought home by police who have found him building a camp in an area of woodland littered with hypodermic syringes and human excrement left behind by local drug users. For the police officers, many of whom are yet to become parents themselves, there are difficult judgement calls to be made. How do you apply something as black and white as the law to something as individual and nuanced as parenting? PC Geoff Biddall says: 'I don't like telling a parent how to raise their child.