Big Space
In this episode, Alex looks at getting your product right. Big Space is a children's soft-play centre run by Lester and Sue Adams. Setting the business up from scratch, the couple remortgaged their house and ploughed all their savings into the business. But their product is woeful and, to compound the challenge, they must serve two distinct customers: both parent and child.
Privileged access to Pret A Manger's training academy unearths some groundbreaking philosophies, and a visit to Londons largest family restaurant, the Rainforest Café, reveals the importance of themed fun.
Can Alex get this small company to realise the importance of customer satisfaction?
Trailer
Recently Updated Shows
Project Runway
Project Runway designers are given an opportunity to launch their careers in fashion.
On the Case with Paula Zahn
Led by Emmy Award-winning journalist Paula Zahn, On the Case features in-depth interviews and original reporting that go beyond the headlines in search of fascinating mysteries from within our nation's justice system. Each episode is highlighted by Zahn's riveting exclusive interviews, which draw out different viewpoints from the people personally connected to tragedies that rocked their local community and the investigations that attempted to piece together the truth On the Case with Paula Zahn.
For All Mankind
Imagine a world where the global space race never ended. This thrilling "what if" take on history from Ronald D. Moore (Outlander, Battlestar Galactica) spotlights the high-stakes lives of NASA astronauts and their families.
