Mary Portas: Secret Shopper - Season 1

Mary Portas: Secret Shopper - Season 1

Season 1

Mary Portas works with buisnesses to improve performance and give shoppers the better service they deserve
Network
Episodes4
DatesJan 19, 2010 - Feb 9, 2011
Next Season

Episodes

Pilot
Season 1Episode 160 min

Pilot

Mary's mission is to transform fast fashion chain Pilot's worst performing store into a haven for shoppers, and to then challenge MD Chris George to roll her ideas out across the rest of his empire.

Jan 19, 2010
CSL Sofas
Season 1Episode 260 min

CSL Sofas

Mary Portas goes undercover in the world of sofa superstores, revealing an industry that puts sales commission - and not shoppers - first. We've all seen the adverts for Bank Holiday sofa sales, but do the superstores really offer a good deal? Mary's covert cameras reveal the sales techniques well-known superstores use to persuade customers to buy. Mary is invited onto the premises of CSL Sofas, a northern chain run by Bentley-driving, go-getter Jason Tyldesley. Almost as soon as she's through the doors, Mary deftly picks apart Jason's idea of customer service, tears up his price-match promise and takes in hand his Rotherham store, along with its team of raucous sales guys. If she can prove her novel ideas work, Jason is willing to put his hand in his pocket and roll Mary's ideas out across his chain.
Jan 26, 2010
Fonehouse
Season 1Episode 360 min

Fonehouse

Mary's secret cameras reveal the infuriating world of mobile phone stores to be one of the least user-friendly retail environments on the high street.

Feb 2, 2011
Martyn Gerrard
Season 1Episode 460 min

Martyn Gerrard

Mary wants to start a revolution in the world of estate agents. Buying a house is the most important purchase of our lives, but Mary thinks estate agents have been letting us down in a big way. Last year complaints rocketed by 40% and Mary's secret cameras show why. Estate agents are caught with their trousers down as they pull out all the oldest tricks in the house-selling book; multiple viewings, misleading particulars and lack of specialist knowledge are among the long list of things that drive us up the wall. But Mary wants to stop the rot. She hooks up with north London chain Martyn Gerrard and persuades boss Simon Gerrard to let her loose on his sales team in a bid to make them more customer focused. But, before long, tensions rise as Mary realises that she and Simon have very different views on what good customer service really means.
Feb 9, 2011

Recently Updated Shows

Recently updated shows that might be of your interest.
Spider-Noir
Upcoming

Spider-Noir

Spider-Noir tells the story of an aging and down on his luck private investigator in 1930s New York, who is forced to grapple with his past life as the city's one and only superhero.

Ms Fisher's Modern Murder Mysteries
Running

Ms Fisher's Modern Murder Mysteries

Set in 1964, gorgeously reckless Peregrine Fisher inherits a windfall when the famous aunt she never knew goes missing over the highlands of New Guinea. Peregrine must prove herself brilliant enough to become a world class private detective in her own right.

Chief of War
Running

Chief of War

Chief of War follows the epic and unprecedented telling of the unification and colonization of Hawaii from an indigenous point of view.

Hudson & Rex
Running

Hudson & Rex

Detective Charlie Hudson, a cunning Major Crimes detective for the St. John's Police Department, teams up with an unusual partner – Rex, a former-K9 German Shepherd, whose heightened senses keep Charlie hot on the trail of his suspects. Together, they investigate puzzling crimes, from a kidnapping which reveals a much larger conspiracy at play to an art theft murder which runs deep into the world of high society. With Charlie's deft detective work and Rex's keen canine senses, this crime-fighting pair is unstoppable.

Love Island
Running

Love Island

On Love Island the Islanders must do their best to flirt, date, couple up in a bid to avoid being ‘dumped' from the Island. With new arrivals, heads may turn, while others will prove their true feelings. From romance and heart-to-hearts, to betrayal, bombshells and broken hearts, there's never a dull moment in the ultimate search for love. More texts, fire pit gatherings and challenges await the lovestruck Islanders, meaning there'll be plenty for them to dish the dirt on in the Beach Hut. Twists and turns will follow every step of the way, with shock recouplings, unexpected breakups and dramatic dumpings.

As the couples attempt to win the hearts of each other – and the public – one couple will ultimately triumph and be crowned Love Island winners

GenreRomance