Episode 9
Julia Somerville, Gloria Hunniford and Angela Rippon hear viewers' extreme reactions to customer service, exposing big questions around some of our most vital businesses along the way. As one woman takes extreme action after her frustration with her patchy mobile phone signal reaches boiling point, how does Britain's mobile coverage compare with services elsewhere - and what is being done to make it better? Another woman reaches the end of her tether after spending a year arguing over the faults in her new build house. With the team constantly receiving similar complaints, are Britain's new homes just not being built properly? Plus, how a simple trip to the shops can prove deeply traumatic for anyone living with dementia and simple ways their experience could be improved are revealed.
Trailer
Recently Updated Shows
Murder in a Small Town
Karl Alberg moves to a quiet coastal town to soothe a psyche that has been battered by big-city police work. But this gentle paradise has more than its share of secrets, and Karl will need to call upon all the skills that made him a world-class detective in solving the murders that, even in this seemingly idyllic setting, continue to wash up on his shore.
Sheriff Country
Sheriff Country focuses on straight-shooting sheriff Mickey Fox, the stepsister of Cal Fire's division chief Sharon Leone, who investigates criminal activity as she patrols the streets of small-town Edgewater while contending with her ex-con father, Wes, who is an off-the-grid marijuana grower, and a mysterious incident involving her wayward daughter.
Fire Country
In Fire Country, seeking redemption and a shortened prison sentence, young convict Bode Donovan joins a firefighting program that returns him to his small Northern California hometown, where he and other inmates work alongside elite firefighters to extinguish massive blazes across the region.