Episode 3

Three entrepreneurs come together to discover what our customers think of their precious products. They're nervous, but ready to watch the customers unboxing, testing and giving their feedback on what they like, dislike and what they think could be improved for each invention.

In today's episode, we meet Jeremy, Laura and Pawan, all hoping to get a high score from our customers and become today's winner. Jeremy developed and invented his product after his precious cat Monty went missing for 10 days. Luckily, Monty came home, and Jeremy was inspired to create a GPS cat tracking device, which is placed round the cat's collar to allow owners to see where their cats go day and night.

Laura is a shoe lover and invented her product out of frustration: her shoes were constantly slipping off her feet. She has created sticky shoe pads – one which attaches to the foot, one to the shoe, connecting together to secure the foot inside shoe to stop slipping.

Pawan is passionate about the environment and wants to stop single use plastics. He's put all his time and effort into his bamboo spork, a reusable fork, spoon and knife. At the end of the episode, after viewing each other's reviews with presenter Lucy Alexander, Lucy reveals who has come third, second and first place, and presents the winner with the Customer is Always Right winner's trophy.