Watchdog - Season 38

Matt Allwright, Steph McGovern and Nikki Fox return with a new series of topical reports and investigations, battling on behalf of viewers and holding the big companies to account, live from the programme's newhome in Salford. Among the stories, a look into very familiar high street names uncovers shocking results, and, with all of us being encouraged to fit a smart meter in our homes, an alarming concern is revealed. Also, as the team goes undercover in search of more rogue traders, a company is caught training new recruits to deliberately target the elderly with a product costing thousands that they don't need. Plus, there's advice on the latest consumer stories in the news.

Matt Allwright, Steph McGovern and Nikki Fox return with topical reports and investigations, battling on behalf of viewers and holding the big companies to account, including a test into whether one of the country's most familiar companies is offering new customers a service it knows it can't deliver. And after meeting people who have been scammed out of tens of thousands of pounds, Nick Hewer asks if the banks are being unfair in how they handle such cases. In Rogue Traders, a plumbing firm's outrageous overcharging is exposed, and lab tests reveal more of Britain's dirty secrets. There is also live consumer advice, and the latest on stories making news.

The team meet people whose vehicles have suddenly lost power in the middle of the road and ask if one car giant's efforts to fix a problem are creating a more worrying concern.

The results of hygiene tests into a business used by millions are revealed.

And in Rogue Traders, the pressure sales techniques of a mobility furniture company are exposed after claims it uses a misleading medical survey to trick its way into old people's homes.

Matt Allwright, Steph McGovern and Nikki Fox return with topical reports and investigations, battling on behalf of viewers and holding the big companies to account, including a phone giant whose mistakes have led to disastrous consequences far beyond what you would expect.

The team uncovers shocking practices of another Rogue Trader, and guest reporter Brian Blessed uncovers surprising secrets about some everyday appliances.

Matt Allwright, Steph McGovern and Nikki Fox investigate dramatic new developments in an alarming story the programme has investigated before. Are households being put at risk? Plus a look at the big-name airlines breaking new rules designed to ensure delayed passengers get what they are entitled to. The team also tests out the cleanliness and hygiene standards on trains, and Rogue Traders exposes a business whose tactics may be breaking the law.

The claims of a big-name estate agent are put to the test, and singer Ricky Wilson explores why ticketing websites provoke so many complaints.