Alex Polizzi: The Fixer - Season 3

Season 3
Episodes

Hunter's Brewery
Six years ago, it was Paul Walker's dream to set up his very own microbrewery in the heart of the Devon countryside. But his dream has turned into a nightmare: finances are spiralling out of control and family life is suffering.
A taste test at Sharp's Brewery ruffles some feathers and a trip to Paris reveals interesting opportunities inherent within brand Britain. Can Alex capitalise on the growing popularity of British real ales and show a small firm how to shape up in order to ship out?

Heck's Sausages
Alex looks at trading with the big boys as she meets the Keebles, a family of farmers-turned-sausage producers whose survival relies heavily on the supermarkets that sell their goods. Like many small producers, however, they often feel powerless in that relationship.
Privileged access to Morrisons' food development kitchens reveals some interesting results, and Alex uncovers some secrets behind the layout of Tesco shelves.
Can Alex get a small company like Heck to survive on the shelves of the supermarket and realise their dream of being the UK's number one premium brand?

The Singing Kettle
A seaside business is struggling with change. In 2012, Marlene and Ray Messer followed their seaside dream and bought the Singing Kettle tearooms in Torquay. But 'the seaside' has undergone enormous change as an area to do business - their cafe has taken a turn for the worse, and the couple realise they will have to adapt to survive.
A visit to luxury bakery Konditor & Cook reveals what today's cake-buying customer desires. Can Alex get the Singing Kettle to brush off the cobwebs of a bygone coastal era and learn to identify a new target market?

Big Space
In this episode, Alex looks at getting your product right. Big Space is a children's soft-play centre run by Lester and Sue Adams. Setting the business up from scratch, the couple remortgaged their house and ploughed all their savings into the business. But their product is woeful and, to compound the challenge, they must serve two distinct customers: both parent and child.
Privileged access to Pret A Manger's training academy unearths some groundbreaking philosophies, and a visit to Londons largest family restaurant, the Rainforest Café, reveals the importance of themed fun.
Can Alex get this small company to realise the importance of customer satisfaction?

Balloonin Marvellous
In this episode, Alex looks at businesses which are at the mercy of trends. Events company BallooninMarvellous is run by husband-and-wife team Jo and Giuseppe. Jo's lack of business acumen means they are struggling to pay the rent and have been forced to move their showroom into their own family lounge. Meanwhile, their capricious customers are always one step ahead with their desires - and smaller firms can find it harder than most to react quickly.
Jo's flower arranging skills are put to the test at luxury florist Wild At Heart. Can Alex get this small business to stand out from the crowd by tapping into the very crowd they are trying to attract?

Creature Company
For Sebastien Latour, owning a pet shop in the heart of Wimbledon was a dream come true - but the reality is a daily strain on his finances and his relationship with his co-worker boyfriend Carl. And all ofthis against a backdrop of the much-heralded 'death of the high street'. How to survive this nationwide trend? A visit to one of London's premier grooming parlours, the Pet Spa, opens Seb's eyes to the financial rewards of a dog parlour. Can Alex help this small high-street shop compete with the out-of-town superstores?

Alf Onnies / Props & Frocks Revisited
Two years ago, Alex was faced with two family businesses on the brink of collapse - Alf Onnie, a fabric and curtain shop in London's East End, and Props and Frocks, a fancy-dress shop in Essex.

David Holmes / Guidebridge MOT Revisited
Two years ago, Alex was faced with two family businesses on the brink of collapse - David Holmes and Sons, a family-run funeral directors, and Guidebridge MOT, a car repair garage near Manchester.
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